Welcome! We look forward to assisting you via our secure portal.
Please note that portal messages are intended for non-urgent, relatively simple, follow up questions. **The portal is NOT intended to be used for urgent medical concerns or questions that require extensive communication that would be better handled by a phone discussion or an in-person consultation.**
Your questions are important to us, and we make every effort to respond to messages promptly, typically within three business days. We want you to get the medical care that you need, so please call the office at (828)490-1545 to request an appointment if you have any new, worsening or pressing medical concerns that need to be addressed quickly. Please understand that we are not set up to handle emergencies. We encourage you to reach out to your primary care physician or local urgent medical care center if needed. If you are experiencing a medical emergency, please call 911.
The portal is an ideal place to:
- request a non-urgent appointment
- request a refill of a chronic prescription
- inform us of your progress
- ask for a non-urgent referral
ALL NEW PRESCRIPTIONS REQUIRE A MEDICAL VISIT WITH DR. LIBERT (IN-PERSON OR VIA TELEMEDICINE), SO THAT SHE CAN PROPERLY DIAGNOSE AND TREAT YOUR CONDITION AND PROVIDE THE NECESSARY COUNSELING ON THE RISKS, BENEFITS AND ALTERNATIVES TO THE MEDICATION.